Frequently Asked Questions
Everything you need to know about your favorite jewelry and accessories.
What materials are used in GIVA jewelry?
We use high-quality materials including 925 Sterling Silver, 18K Gold plating, and authentic gemstones. Each silver piece comes with a Certificate of Authenticity.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
We offer a 30-day no-questions-asked return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Does GIVA jewelry come with a warranty?
Yes, we provide a 6-month warranty on all our jewelry covering manufacturing defects and plating issues.
How should I care for my jewelry to prevent tarnishing?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided airtight GIVA kit when not in use.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across the country, alongside secure online payment options via credit cards, UPI, and net banking.